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FAQ

Questions carriers ask before partnering with us.

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How much does your dispatch service cost?

Our dispatch fee is a simple percentage of the gross load rate, typically 5–8% depending on equipment and services. There are no setup fees, hidden charges or long-term contracts — you only pay when you haul.

Will you force me to take loads I don’t want?

Never. We operate a 100% zero forced dispatch policy. You set your lanes, rates and home time, and you give the final approval on every single load.

Who pays me — you or the broker?

Brokers and shippers pay you or your factoring company directly. We never touch your freight funds. We simply handle the invoicing and follow-up.

What equipment types do you dispatch?

Dry van, reefer, flatbed, step deck, power only, box trucks, hotshots and car haulers across all 48 contiguous states.

Do I need my own MC authority?

Yes. We work with carriers operating under their own active MC/DOT authority. If you are just starting out, our BPO team can guide you through authority setup, insurance and compliance.

How quickly can I start?

Most carriers are onboarded and booked on their first load within 24–48 hours of sending their MC authority, W-9, insurance certificate and preferred lanes.

Do you offer back-office services without dispatch?

Yes. Billing, invoicing, IFTA, compliance, document management and track & trace can be purchased individually as BPO services.

Can I cancel anytime?

Absolutely. Our agreements are week-to-week with zero cancellation fees. We earn your business on every load.